Damaged Carton CrossWave Max Turbo

CrossWave Max Turbo only outputs water when the trigger in the handle is pressed - so you can just vacuum by simply not pressing the trigger. Keep in mind that Crosswave is a hard floor cleaner primarily designed to be used with both wet and dry functions activated during the cleaning process - it is not intended to be used solely as a stand-alone dry vacuum replacement.

Yes. CrossWave Max Turbo is a cordless machine running on a rechargable 36V battery giving up to 30 minutes run time on a single charge.

CrossWave is suitable for use on all sealed hard floors. If you can use a mop and bucket or spray mop on your floors without issue, it would broadly be safe to assume you can use a CrossWave. CrossWave only releases approximately 1 tablespoon of water per square metre when used as directed. If unsure, it is recommended to perform a test patch in a discreet area first.

Yes. You can use CrossWave Max Turbo to lightly refresh low-pile rugs by selecting the Area Rug Mode.

Remove the clean water tank from your machine. You will then see a round rubber circle near the carry handle. Press that in with your finger, or a pen, and lift the handle upward/off at the same time.

You can clean the Crosswave Max Turbo brush roll by activating the automatic Self-Clean Cycle while docked in the supplied 3 in 1 Docking Station.

Your brush may also be cleaned by hand by removing it from the machine and squeezing it while under running water.

Please refer to your User Guide for thorough instructions on cleaning your CrossWave Max Turbo brush roll.

Ensure you are only putting lukewarm tap water (not hot or boiling) in the tank along with CrossWave compatible formula. Failing to do so can warp your tank, and erode the tank seals. If you need a new tank, you can order them from the BISSELL website.

CrossWave Max Turbo is compatible with any BISSELL formula labelled for use in CrossWave machines. Do not use anything other than tap water mixed with BISSELL CrossWave formula, or plain tap water, in your machine.

If wet mode has been used (the trigger in the handle has been pressed), CrossWave will release water to mop the floor. It will be less wet compared to regular mopping, as the vacuum action sucks up excess water. Most floors will dry within a few minutes, and the more dry passes you do over your floor - the quicker the area will dry.

Replace your CrossWave filter once every 3 - 4 months. Replace your CrossWave brush roll once every six months, or as needed. Spare filters and brush rolls can be purchased from leading electrical retailers and the BISSELL website.

BISSELL invented and released the CrossWave multi-surface hard floor washer in 2016, meaning we're the most experienced brand in this category of cleaner. CrossWave is the first of its kind to truly vacuum, wash, and sanitise hard floors at the same time. Select CrossWave models can even refresh area rugs and low-pile carpets, making them a true multi-surface cleaning system. Imitators from other brands tend to just sweep the floor, are generally limited to cleaning hard floors only, do not feature BISSELL's patented tangle-free brush roll, and do not sanitise.