BISSELL® Cordless MultiSurface Wet Dry Vacuum Recall

At BISSELL, we are committed to designing cleaning products that are safe and reliable. With this in mind, we are proactively alerting you to a voluntary recall impacting product models 2588F/2582H due to a potential safety issue involving the battery management circuit boards. While no injuries have been reported, we are working closely with the Australian Competition and Consumer Commission (ACCC) to issue a voluntary recall of these affected products.

If you believe your BISSELL® Cordless MultiSurface Wet Dry Vacuum product may be subject to this voluntary recall, please search for the model number behind the clean water tank. The number will be listed in a large black bar on the product information sticker - refer to the image below. The affected model numbers are 2588F and 2582H.

BISSELL recommends you remove your vacuum from the charging base and stop using it immediately.

To register for a replacement click here. For the ACCC media release click here.

AFFECTED MODEL NUMBERS for Australia/New Zealand:

Cordless MultiSurface Wet Dry Vacuum 2588F

Cordless MultiSurface Wet Dry Vacuum Professional 2582H

 

If your product is subject to the recall please:

1. Remove your vacuum from the charging base and unplug the charger
2. Stop using your vacuum
3. Fill in the online form to register your details and follow the steps.

You will need to send the handle of the machine back to BISSELL via an Australia Post Office using the Australia Post Return Label supplied to you through the registration process.

To begin the process of returning your Cordless MultiSurface Wet Dry Vacuum (model 2588F) or Cordless MultiSurface Wet Dry Vacuum Professional (model 2582H) machine handle for a replacement product please click here to register your details.

For further information and FAQs on this recall, please click here.

Please call our Product Recall Hotline on 1300 393 035 or email recallau@bissell.com should you have any further questions.