Your BISSELL Steam Mop has been designed to be used with tap water although to prolong its life the use of demineralised water is strongly recommended. Demineralised water is a special type of purified water that has been processed to removes all of its minerals and salt ions.
Tap water generally contains numerous impurities, minerals and other organic compounds that can damage steam mops and other products with boilers such as kettles, irons etc. Especially if you live in an area with hard water, minerals like calcium can contribute to lime scale build up adversely affecting performance, steam generation and the life of your BISSELL.
You can purchase scented demineralised water for steam mops through our website. Regular deminerlised water can be found at most supermarkets.