Damaged Carton Symphony Pet

'Damaged Carton' means the retail box the machine comes in may have some superficial damage. The product is new, undamaged and unused. These are limited stock items and are not always available.

Yes. You can use the dry vacuum function independently of the steam mop function.

Yes. You can use the steam independently of the dry vacuum function.

Yes. The Symphony Pet uses a removable bagless canister to collect dry debris.

It has been thoroughly tested and well documented that steam mops and steam cleaners when used as directed are safe for use on sealed hard floors, including sealed timber, sealed laminate, tiles, polished concrete, slate, and vinyl. If unsure, it is recommended to consult your flooring manufacturer and perform a test patch in a discreet area.

Bissell steam mops have steam on demand triggers - this is the safest option for your floors and most economical with water usage. You're only using steam when you need it.

The trigger allows you to park the machine safely on your floor while you've paused cleaning to move furniture/pick up toys out of the way etc.

Your BISSELL Steam Mop has been designed to be used with tap water although to prolong its life the use of demineralised water is strongly recommended. Demineralised water is a special type of purified water that has been processed to removes all of its minerals and salt ions.

Tap water generally contains numerous impurities, minerals and other organic compounds that can damage steam mops and other products with boilers such as kettles, irons etc. Especially if you live in an area with hard water, minerals like calcium can contribute to lime scale build up adversely affecting performance, steam generation and the life of your BISSELL.

You can purchase scented demineralised water for steam mops through our website. Regular deminerlised water can be found at most supermarkets.

Mop pads can be machine washed in warm water. Use only non-bleach liquid detergents. Do not use fabric softeners or bleach. For best results, hand wash and air dry.