Our entire range of carpet washers were awarded two separate WeMoney People’s Choice Awards for the Best for Quality and Overall Satisfaction categories. The WeMoney People’s Choice Awards are particularly significant accolades for us because they’re decided by genuine consumer voices. Both the Best For Quality and Overall Satisfaction Awards also speak directly to our mission statement.
At BISSELL, we care about finding ways to make your home a cleaner place through floorcare. As the cost of living soars and consumer dollars are stretching thinner, our products going on to become an Aussie favourite, delivering quality and keeping our customers satisfied, means we’re on track.
We invest heavily in product research and development, which has paved the way for many of the advancements that have made BISSELL a household name. Some of these advancements have focused on usability, some on performance and efficiency, while others have offered diversity in applications. Overall, however, we innovate with the intention to ensure quality, the satisfaction of our customers and, to reduce our overall environmental impact.
About The WeMoney People’s Choice Awards
The WeMoney People's Choice Awards are chosen by consumers themselves, which makes them completely independent of corporate influence. WeMoney’s aim is to empower everyday Australian consumers to make smarter purchasing decisions based on independent research that identifies the 'best-of-the-best' products and brands.
“With the soaring cost of living, Australians want opinions they can trust when it comes to big-ticket items for their home. WeMoney’s People’s Choice Awards will help them make savvy buying decisions. By reviewing what their peers have purchased and how satisfied they are, shoppers can be confident they’re buying high-quality appliances with exceptional value.”, Dan Jovevski, Founder & CEO of WeMoney.
These WeMoney People’s Choice Awards were given to our entire carpet washer range, reflecting the unbiased opinion of over 10,000 surveyed Aussies. While we’ve received recognition from a number of organisations over the years, WeMoney concerns our main priority – everyday consumers.
How is their research conducted?
WeMoney assesses, analyses and studies the feedback of products from over 10,000 Australian consumers to evaluate popular products based on key attributes.
Key attributes
The main facets that the products are assessed against include 5 key categories:
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Ease of Use
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Reliability
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Functionality
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Effectiveness
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Durability
All 5 of these categories were selected by WeMoney specifically for their focus on what matters most to everyday consumers.
Surveyed consumers
WeMoney surveys real Aussies from across the country who’ve purchased products independently. As the awards don’t use freebies and the participants are selected at random, there is no bias and little outside influence on the survey results.
Surveyed participants give their complete, impartial opinions on the product, which reflects true consumer sentiments and helps uncover what brands and products are trusted nationwide.
Focused research
While all types of consumers across Australia are surveyed, WeMoney tries to target findings from present and future consumers. They focus their research on Gen Z and Millennial Aussies (18-40) who’ve purchased products of their own volition to ensure fully unbiased results that are representative of wider Australian consumer feedback.
Best for Quality
WeMoney’s Best for Quality Award is given to the brand that offers the highest quality product, irrespective of price. Our carpet washer range includes 19 individual products, which cater to the diversity of households across Australia and how their needs change depending on their lifestyles and who they live with...woof woof.
Our carpet washers feature countless innovative features that contribute to their quality. From DualDirtlifter brush rolls, self-cleaning tools, triple-clean (vacuum, wash and steam), Heatwave Technology, antibacterial and many other features, our machines combine many tools to deliver multiple applications in one. The result is instant and permanent stain removal that many have to hire a professional in order to achieve.
Overall Satisfaction
Every year, the Overall Satisfaction Award is given to the brand that demonstrates exceptional value, product quality, reliability and ease of use for everyday customers. This year, we’re thrilled to say that this award was given to BISSELL Australia.
From the Revolution HydroSteam to the compact PowerForce and upright and portable SpotClean HydroSteam, there is a BISSELL option for everyone, regardless of your individual needs and preferences. Not only that, but with our unique and specially developed selection of Carpet Cleaning Formulas, you can prolong the life of your carpets without using harsh chemicals.
Within this range, our customers enjoy the convenience of multi-surface cleaning, lightweight, portable, cordless and tangle-free machines that have multiple cleaning modes and work over a range of surfaces.
How We Ensure Quality & Satisfaction
BISSELL is motivated to deliver easier and better cleaning solutions by producing the best quality products with advancements and features. In this way, our consumers receive appliances that last them a long time, have diverse applications and use less energy and water.
By focusing our efforts on innovation, we’re able to invest in product research that develops products with better features. We use the term ‘better’ here as an umbrella term to cover all areas, because our advancements truly consider how to fuse together usability, eco-friendliness and product lifespan. For example, we introduced an innovative motor to produce double the suction power in the SpotClean Turbo, which results in using 56% less energy than its predecessor. Or, our ProHeat 2X Revolution, which uses Heatwave Technology to keep water at a consistent temperature and clean stains from carpets much easier – and in the cleaning world, easier means using less effort, fitting into your weekly routine and living in a cleaner environment.
Sustainability is Essential to Consumer Satisfaction
Small changes like ditching disposable gloves and using less harsh chemicals, to major appliance upgrades, can have huge impacts towards more sustainable cleaning practices. Considering that a high-quality carpet cleaner also gives carpets and rugs a much longer life and reduces the need for replacement products, there is a climate and environment protection benefit in better cleaning machines, as well as time and money savings.
Consumers typically look elsewhere when it comes to ways to become more sustainable than in their cleaning products. However, the cleaning industry has raised concerns with the ACCC over misleading sustainability claims. In fact, most household cleaning products contain toxic and harmful chemicals that contaminate local waterways and harm ecosystems.
One tenet through which we achieve eco-friendly products is through our advanced cleaning machines that work with less energy and water and preserve the furnishings of our customers’ homes. Another is by producing People’s Choice products that are recognised for the high quality and satisfaction they provide to our customers. The added value in product quality is longevity and sustainable consumption. The latter results in fewer product replacements and compounds on the features that bolster sustainability and a more responsible way of living in society and coexisting with our environment.
As the old saying goes, ‘When you buy cheap, you buy twice.’ We’re going off script here, but when you buy twice, you contribute twice as much impact on the environment created by the product's development. That includes the material extraction, the factory power and emissions, and the product itself contributing to landfill.
While consumers focus on other ways they can be more sustainable, like in their groceries and apparel, BISSELL is working hard behind the scenes to deliver products that contribute to a more environmentally friendly way of living.
Looking After The Biggest Home of All
Our ethos is that if our products can provide a better, faster clean and longer usable lifespan, our customers will end up spending less in the long term and keeping their homes clean, our local waterways chemical-free, and our landfills free from industry waste. That’s also why we offer our End of Product Life Disposal services, designed to recycle parts and components from our used appliances. That’s right – even when our machines reach the end of their lifespan, many of their components are able to be reused to bring new products.
Our formula portfolio is also focused on ways to provide a more effective clean while taking care of our biggest home of all – Earth. Using our innovative spirit, our machines are compatible with our formulas, full of fewer harsh and toxic chemicals. We're always searching for new ways to make our products safer for the environment. After all, when BISSELL says clean, we mean clean.
Thank You for Voting Us as Your ‘Best-of-the-Best’
Given our mission to continuously find ways to help make our customers’ cleaning easier and their homes more comfortable through innovative products, we’re thrilled to receive recognition through the WeMoney awards.
Most of all, we’d like to thank all of our customers who choose to use BISSELL in their homes to keep their homes clean. We know it isn't always fun or exciting to come home to a messy house after a busy day, so we’re glad we can help you get the job done and make your life even slightly easier! We hope our products help to continue to support you to foster a busy lifestyle, and not shy away from living in your home as you wish. With a BISSELL carpet cleaner as your weapon of defence, you can live your life and keep a clean home at the same time.
Check out our entire range of carpet cleaners and click on each one to explore their innovative features today.
